Quicksand and Mud
This new management guide has been developed for the recently appointed manager, the recently promoted manager, and for all those wishing to be a better manager. It focuses on the four key elements you have to manage - People, Knowledge, Resources, and Relationships, by providing new techniques, models, and ideas to help you stay on track and deliver against agreed objectives. One of your most critical skills is deciding on the extent of your involvement in managing issues. Too much, and you run the risk of being, or being seen to be, a micro-manager, or your focus is drawn away from your real job. Too little, and you run the real risk of not achieving your goals, and failing as a manager. Having sound processes in managing people, knowledge, resources and relationships will make it easier for you to provide the right level of guidance and support.
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