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Quality: A Critical Introduction von Beckford, John (eBook)

  • Erscheinungsdatum: 12.11.2012
  • Verlag: Taylor and Francis
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Quality: A Critical Introduction

This introductory text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. Intended primarily for students the text will also be of assistance to practising managers. Key features include: a complete introduction to quality an in-depth review of the work of the Quality Guru's methods, tools and techniques international case studies drawing on public and private sectors coverage of features both service and manufacturing industry a Tutor Guide of OHP bases case studies, summarized key learning points and assignment questions.


    Format: ePUB
    Kopierschutz: AdobeDRM
    Erscheinungsdatum: 12.11.2012
    Sprache: Englisch
    ISBN: 9781134676163
    Verlag: Taylor and Francis
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