Anyone who supervises volunteers will welcome this book as they navigate the intricacies of managing an unpaid workforce. Underlying the content is the surety that given strong direction, good motivation, and consistent supervision, volunteers can help an organization run smoothly and efficiently-and cost effectively. To that end, the book is packed with easily implemented advice and useful information designed to save time and effort. Concise and to the point, it assumes neither management knowledge nor familiarity with business practices. Yet even experienced volunteer managers will come away with fresh ideas and new approaches.To augment her own expertise and increase the diversity of viewpoints, the author interviewed volunteer managers from various types of organizations and shares their stories. Quotes and anecdotes throughout the book will help readers relate to common problems, at the same time illustrating the challenges and rewards of managing volunteers. Forms, checklists, and other tools make the guide immediately actionable and exceptionally easy to use.
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