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Power of Loyalty 10 Essential Steps to Build a Successful Customer Loyalty Strategy von Brooks, Roger (eBook)

  • Erscheinungsdatum: 01.06.2010
  • Verlag: Entrepreneur Press
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Power of Loyalty

Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue,Verizon, Subway, Starbucks, Nordstrom, Wegman's, T.G.I. Friday's, CVS/pharmacy, Bank of Montreal, Saks Fifth Avenue and Men's Wearhouse. He provides a comprehensive 6-point initial launch plan plus strategy essentials including employee and company introductions to loyalty. In addition, you'll learn how to incorporate loyalty initiatives into your marketing plans and budgets and identify WOW factors to set your business apart from your competitors.

Produktinformationen

    Format: ePUB
    Kopierschutz: AdobeDRM
    Erscheinungsdatum: 01.06.2010
    Sprache: Englisch
    ISBN: 9781613080160
    Verlag: Entrepreneur Press
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