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Task Analysis and Usability Analysis of a Ticket Machine von Wagner, Sebastian A. (eBook)

  • Erscheinungsdatum: 18.04.2011
  • Verlag: GRIN Publishing
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Task Analysis and Usability Analysis of a Ticket Machine

Research Paper (undergraduate) from the year 2008 in the subject Ergonomics, grade: 1,3, University of Derby (Institut für Psychologie), course: Ergonomics, language: English, abstract: This report examines the car park ticket machine (TM). The Hierarchical Task Analysis (HTA; Sheperd, 2000; cited in Mills, 2007) is used as a framework: Firstly, psychological issues related to using the TM are discussed. Secondly, an usability analysis of the TM is conducted, whereupon principles of usability (Jordan, 1998) are applied. The result is that the design has major issues. Subsequently, an improved design is sketched out - considering identified issues. Finally, an evaluation method for the redesign is introduced.


    Format: ePUB
    Kopierschutz: none
    Seitenzahl: 8
    Erscheinungsdatum: 18.04.2011
    Sprache: Englisch
    ISBN: 9783640895281
    Verlag: GRIN Publishing
    Serie: Akademische Schriftenreihe Bd.V170571
    Größe: 404kBytes
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